General Terms and Conditions

QPBUDDY® Software-as-a-Service (SaaS) Subscription Plan

1. Subscription Plan

By subscribing to our SaaS plan, you will gain access to our software platform and related services ("Services"). The subscription plan details, including features, pricing, and duration, will be specified separately.

2. Use of Services

The Services are provided solely for your own use. You agree not to resell, sublicense, distribute, or transfer any part of the Services to any third party without our prior written consent.

3. Fair Use of Resources

Our subscription plan includes fair use of resources, such as data volume per month, for the intended application(s).

Excessive use of resources may result in temporary suspension or termination of your subscription. We reserve the right to define fair use and adjust resource limits as needed, without prior notice.

Below are the typical monthly total outward data transfer volume fair use limits (subject to change) for general, non-binding reference.

[a] STARTER PLAN: 1TB

[b] ENHANCED PLAN: 4TB

4. Data Privacy and Security

We are committed to protecting your data and maintaining its confidentiality. However, we cannot guarantee absolute security and disclaim any liability for data breaches or unauthorized access caused by factors beyond our control, including the backend cloud hosting providers.

Data privacy clause does not prevent us for using your company brand names and/or use-cases' details for publicity and promotion of QPBUDDY® on all possible channels.

5. Connectivity and Device Compatibility

You acknowledge that the quality of our Services may be affected by your internet connectivity and the devices you use. We disclaim any liability for service disruptions, delays, or issues arising from poor connectivity or incompatible devices at your end.

6. Intellectual Property

The Services, including software, trademarks, logos, and other contents, are protected by intellectual property laws. You agree not to sub-license, reproduce, reverse engineer, modify, or create derivative works based on our Services without our prior written consent.

7. Third-Party Services

Our Services may integrate or interact with third-party services or applications. We are not responsible for the availability, accuracy, or content of any third-party services, and any use of such services is at your own risk.

8. Fees and Payment

You agree to make upfront payment of the subscription fees as specified in the subscription plan. Fees are non-refundable, and failure to make timely payments may result in suspension or termination of your subscription.

Lumpsum upfront payment is needed for entire projected use-case period.

Pricing info on the official website subject to change without prior notice.

Pervailing tax and other misc. costs are not reflected in such information.

Final pricing in official quotation prevails.

9. Term and Termination

The subscription term will be specified in the subscription plan. Either party may terminate this Agreement for convenience upon prior notice. We may also suspend or terminate your subscription for violation of these terms.

10. Disclaimer of Liability

To the extent permitted by law, we disclaim all liability for any direct, indirect, incidental, consequential, or special damages, including loss of profits, arising out of or in connection with your use of our Services, regardless of the cause, including but not limited to backend cloud hosting provider issues or lousy connectivity at your end.

11. Amendments and Modifications

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective upon posting the revised terms on our website. Your continued use of the Services after such changes constitutes acceptance of the modified terms.

12. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Republic of Singapore.

13. Entire Agreement

This Agreement constitutes the entire agreement between you and us regarding the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, or representations.

If you have any questions or concerns regarding these terms, please contact us at info@qpbuddy.com. By subscribing to our SaaS plan, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

Last updated: 28 Apr 2023